Terms of Service

Effective Date: September 9, 2026

These Terms of Service (“Terms”) govern your use of the Island Mobile Mechanics website.

By using this website or submitting a service request, you agree to these Terms.

About Island Mobile Mechanics

Island Mobile Mechanics provides information about mobile automotive services and helps consumers connect with independent local automotive service providers.

Island Mobile Mechanics is a lead-generation and referral website and does not necessarily perform the automotive repair, inspection, diagnostic, or maintenance services described on this website.

Services requested through this website may be provided by an independent third-party service provider.

Independent Service Providers

Automotive service providers receiving referrals through Island Mobile Mechanics operate independently.

Unless expressly stated otherwise, they are not employees, agents, partners, or representatives of Island Mobile Mechanics or PonoLeadz LLC.

The independent provider is responsible for:

Determining whether it can perform the requested service; inspecting and diagnosing the vehicle; providing estimates and pricing; obtaining customer authorization; performing the work; providing any warranties or guarantees; collecting payment; complying with licensing, insurance, permitting, tax, safety, and other legal requirements applicable to its business; and resolving issues involving the services it provides.

Island Mobile Mechanics does not control the manner in which independent providers perform their work.

No Guarantee of Service Availability

Submitting a form or requesting a quote does not guarantee that a service provider will be available, accept the job, or provide service at a particular time or location.

Availability may depend on the vehicle, requested repair, location, required equipment or parts, provider availability, and other circumstances.

Quotes, Pricing, and Payment

Any prices, estimates, or quotes provided by an independent service provider are determined by that provider unless expressly stated otherwise.

Final pricing may depend on the vehicle, diagnosis, parts required, labor, location, accessibility, and other circumstances discovered during inspection or repair.

Island Mobile Mechanics does not guarantee any estimate or price provided by an independent provider.

Payment for automotive work is ordinarily made directly between the customer and the service provider performing the work.

Automotive Information

Information published on this website is intended for general informational purposes.

Vehicle symptoms may have multiple possible causes. Information describing symptoms, repairs, battery problems, brakes, starters, alternators, diagnostic trouble codes, or other automotive issues should not be considered a diagnosis of a particular vehicle.

A qualified service provider should inspect the vehicle before repair decisions are made.

Vehicle Safety

Do not continue driving a vehicle that you reasonably believe is unsafe.

Problems involving braking, steering, overheating, electrical systems, warning lights, or other vehicle systems may create safety risks.

If you believe a vehicle presents an immediate safety hazard, seek appropriate professional or emergency assistance.

Pre-Purchase Inspections

A pre-purchase vehicle inspection provides information about the observable and testable condition of a vehicle at the time of inspection.

No inspection can identify every existing or future problem.

Hidden defects, intermittent problems, internal component wear, prior damage, or issues requiring disassembly or specialized equipment may not be detected during an inspection.

Island Mobile Mechanics does not guarantee the condition, value, reliability, safety, history, or future performance of any inspected vehicle.

Communications and Service Requests

When you submit a service request and provide contact information, you are asking to be contacted regarding that request.

Your information may be provided to an independent service provider who may contact you by telephone, text message, or email regarding the requested automotive service.

Your use of the website and submission of information are also subject to our Privacy Policy.

Referral Relationships

Island Mobile Mechanics may receive compensation from independent service providers for referrals, leads, advertising, website rental arrangements, or other business relationships.

Such compensation does not increase or decrease any obligation a service provider owes directly to the customer.

Provider Credentials

Island Mobile Mechanics does not represent that every service provider is licensed, insured, certified, bonded, or otherwise credentialed unless that status has been specifically verified and expressly stated.

Consumers may ask the service provider directly about licensing, insurance, certifications, warranties, or other credentials before authorizing work.

This provision is important for your model. I would not use “licensed and insured mechanics” elsewhere on the website unless you actually verify it.

Third-Party Services and Websites

This website may contain links to websites, products, tools, or services operated by third parties.

Island Mobile Mechanics is not responsible for third-party websites, content, policies, availability, or services.

Website Use

You agree not to use this website for unlawful purposes, submit false or fraudulent service requests, interfere with website operation, attempt unauthorized access to website systems, or misuse information obtained through the website.

Intellectual Property

Unless otherwise stated, website text, branding, graphics, design elements, and other original content on this website are owned by or licensed to Island Mobile Mechanics or its operator and may not be reproduced or commercially used without permission.

Disclaimer of Warranties

This website and its informational and referral services are provided on an “as available” basis.

To the extent permitted by law, Island Mobile Mechanics makes no guarantee regarding the availability of a service provider, the outcome of a repair, the accuracy of a diagnosis made by an independent provider, the quality of third-party workmanship, or the future performance of a vehicle.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer-protection law.

Limitation of Liability

To the extent permitted by applicable law, Island Mobile Mechanics and its operator will not be liable for losses arising solely from the acts, omissions, workmanship, pricing, representations, or services of an independent service provider.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

I would have a Hawaii attorney specifically review this section rather than making it more aggressive ourselves.

Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page along with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Hawaii, without regard to conflict-of-law principles, except where federal law or another applicable law controls.

Contact

Questions regarding these Terms may be directed to:

Island Mobile Mechanics
Operated by: PonoLeadz LLC (once applicable)
Honolulu, Hawaii
Email: [YOUR EMAIL]